If you for some reason regret your purchase, we are happy to assist you with a return. You have 14 days to inform us via e-mail at [email protected] and please include the following information for a smooth process;

• your order number
• which product you want to return and why

It is crucial to us that you receive a prodct 100 % at your satisfaction. Free returna are exclusive to Sweden. The cost of return from outside of Sweden will be managed and paid by you.

It is of higest importance that the products being returned is in perfect condition. It possible, re-use the packaging material, make sure the tag is there and that the product hasn´t been used. When the product is received at our warehouse and approved we will make a credit of your payment. If your returned product isn´t approed we do have the right to keep a part or full payment depending on it´s condition.

Complaints

We always do our best to make sure no products are damaged on their way home to you. If you get a damaged delivery, please contact us at [email protected] and we will assist you. In order to have a smooth and fast process please provide us with: 

• your order number
• your e-mail adress
• an image of the damage, both of the transport packaging and the product itself

   

A non picked-up delivery

If a packaged isn´t picked up and returned to us we will debit 300 sek to cover cost for transportation and additional administration.