RETURNS

We offer a 30-day return policy for unused products.

Within the EU, use the attached return label and follow the steps below. If returning from outside the EU, please contact us at info@hundlands.com, and we will send you a return label via email. Don’t forget to include your order number.

How to return your item:
Place the product in its original packaging
Attach the included return label
Drop it off at the desired drop-off point
Refunds will be processed once the item has been received back at our warehouse
The refund will be issued using the same payment method used for the purchase

Items returned in poor or obviously used condition may be rejected. Alternatively, a deduction may be made from the refund.

We charge a self-cost fee for returns as per the table below. For countries outside the EU, VAT and customs duties may apply locally. If you wish to exchange an item, please contact us first. No return cost applies for exchanges.

  • Return cost within the EU: 7.95 €
  • Return cost from outside the EU: 10.95 € + customs charges.
  • Return cost from Norway: 99 NOK

Return costs will be deducted from the refund.